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Receptionist in Crown Point, IN at Crown Point Christian Village

Date Posted: 8/10/2018

Job Snapshot

Job Description


Crown Point Christian Village- Christian Horizons (CH) has grown from one nursing home over 50 years ago to one of the largest faith-based not-for-profits in the country with 13 communities across 4 states. The CH family of ministries also includes Senior Care Pharmacy, CareLink nurse-guided care and Safe Haven Hospice. Experience a new pathway to senior living – a future in which older adults thrive.

We offer a place to live your faith, a place to grow and be valued. As a faith-based organization, we strive to provide resident-centered, cost-effective health care programs and services to each and every resident in our community.

We are seeking a Receptionist to provide all personnel and community contacts with prompt, courteous attention to their requests. Assist the office manager, payroll clerk, and community supervisors with tasks as assigned in compliance with federal, state, local, and corporate requirements.

We offer:

  • Competitive Wages
  • PathwayPay (daily pay) – Get your pay, when you need it.
  • Generous PTO Program
  • Health (Blue Cross Blue Shield), Dental & Vision Insurance
  • Life (employer paid), Short & Long Term Disability, Group Accident, and Critical Illness
  • 403(b) & Flex Spending
  • Employee Assistant Program
  • Tuition Reimbursement
  • Employee Discounts and Other Perks

 Part-time days ( 8am-3pm) & Part-time evenings ( 3pm-7pm) including every other weekend

  • Screen and direct all incoming phone calls, transfers, and messages with courtesy and accuracy.
  • Greet and interact with Residents, families, staff, visitors, vendors, and state officials and direct them to appropriate individuals.
  • Ensure quality customer service to the Residents, families, and staff the department serves.
  • Maintain an accurate list of emergency telephone numbers, including key personnel and medical staff.
  • Receive and distribute the mail accurately and timely.
  • Prepare deposits in an accurate manner as directed.
  • Copy and file all deposits and checks, faxing a copy to the Corporate Office.
  • Make Resident fund disbursements and maintain spreadsheet for the transactions.
  • Receive, disburse and collect all job applications, forwarding as directed.
  • Maintain applicant files, following corporate office retention guidelines.
  • Copy work as requested by the community supervisors as the phone system allows.
  • Order all approved office supplies and equipment as directed by the Office Manager.
  • File business office paperwork as directed.
  • Maintain and communicate any problems regarding the community telephone system.
  • Follow verbal and written instructions as given by supervisor.
  • Work cooperatively with the Payroll Clerk and Office Manager to maintain an efficient, well-run business office, helping with or taking on other tasks as needed.
  • Foster self-respect and a feeling of worth in each Resident by consistent kindness, understanding, and patience in their care.
  • Organize and maintain all records necessary.
  • Participate in in-services and other activities as required.
  • Use proper care and use of equipment and waste disposal procedures in accordance with corporate policies and procedures.
  • Consistently work cooperatively with Residents, staff, volunteers, and families to ensure Residents are receiving the best quality care.
  • Observe all community policies and procedures, including but not limited to safety, infection control, Residents’ rights, and those contained in the employee handbook.
  • Maintain the confidentiality of all protected health information whether electronic, written, or oral exposed to either during the course of assigned duties or as a result of an incidental disclosure.
  • Apply the Minimum Necessary Standard in all matters related to Residents’ protected health information.
  • High school graduate or equivalent required.
  • Type at least 40 words per minute.
  • Previous experience in bookkeeping and/or receptionist duties preferred.
  • Knowledge of Microsoft Office required.
  • Able to follow written and oral directions.
  • Ability to work independently.
  • Possess the ability to communicate effectively and deal tactfully with personnel, Residents, families, visitors, government agencies, and the general public.
  • Display leadership qualities, good communication skills, and a desire to continuously learn.
  • Pass background check before and during employment, as defined by Christian Horizons’ background check policy, with no disqualifications by committing or attempting to commit one or more of the offenses defined within.
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