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Housekeeping Supervisor in Neoga, IL at Heartland Christian Village

Date Posted: 8/30/2018

Job Snapshot

Job Description


Heartland Christian Village - Christian Horizons (CH) has grown from one nursing home over 50 years ago to one of the largest faith-based not-for-profits in the country with 13 communities across 4 states. The CH family of ministries also includes Senior Care Pharmacy, CareLink nurse-guided care and Safe Haven Hospice. Experience a new pathway to senior living – a future in which older adults thrive.

We offer a place to live your faith, a place to grow and be valued. As a faith-based organization, we strive to provide resident-centered, cost-effective health care programs and services to each and every resident in our community.

We are seeking a Housekeeper Supervisor Develop, implement, and maintain effective, efficient systems to operate the housekeeping and laundry departments in a cost-effective manner to safely meet the Residents’ needs in compliance with federal, state, local, and corporate requirements.

  • Develop and implement cleaning and laundry schedules for the department.
  • Ensure a high quality standard of cleanliness for the entire community, ensuring all areas of the community are kept free of odor.
  • Supervise infection control procedures through proper handling, storage, washing, and transporting of all garments and linens.
  • Assume responsibility for maintaining an adequate inventory, ordering supplies with corporate approved vendors as needed within the established department budget.
  • Plan and manage the process of ensuring the department meets all state and federal standards and does well in all compliance surveys.
  • Ensure quality customer service to the Residents, families, staff, and all external customers the department serves.
  • Maintain sensitivity and awareness of the faith-based care provided, keeping constituent and donor opinions in mind when making decisions.
  • Function as part of an interdisciplinary team to provide quality care to all Residents.
  • Foster self-respect and a feeling of worth in each Resident by consistent kindness, understanding, and patience in their care.
  • Conduct staff meetings with all shifts to plan, coordinate, and implement departmental and corporate policies and procedures.
  • Direct and supervise scheduling of employees within established guidelines for allocation of personnel on duty.
  • Assume responsibility for department compliance with federal, state, local, and corporate regulations.
  • Assume accountability for the development, organization and implementation of approved policies and procedures.
  • Conduct interviews, hire department staff, conduct counseling interviews, and initiate disciplinary action as necessary.
  • Orient new employees to their duties according to the corporate guidelines.
  • Demonstrate consistent management of staff and resources.
  • Operate department within the established budget guidelines.
  • Organize and maintain all records necessary.
  • Supervise proper care and use of equipment and waste disposal procedures in accordance with corporate policies and procedures.
  • Consistently work cooperatively with Residents, staff, volunteers, and families to ensure Residents are receiving the best quality care.
  • Attend and participate in continuing education programs designed to keep abreast of changes in the profession.
  • Participate in developing, planning, conducting, and scheduling in-service training classes to help ensure a well-educated staff.
  • Observe all community policies and procedures, including but not limited to safety, infection control, Residents’ rights, and those contained in the employee handbook.
  • Maintain the confidentiality of all protected health information whether electronic, written, or oral exposed to either during the course of assigned duties or as a result of an incidental disclosure.
  • Apply the Minimum Necessary Standard in all matters related to Residents’ protected health information.
  • High school graduate or equivalent required.
  • 5 years’ experience in housekeeping or laundry required.
  • Able to follow and give written and oral directions.
  • Ability to work independently.
  • Possess the ability to communicate effectively and deal tactfully with personnel, Residents, families, visitors, government agencies, and the general public.
  • Display leadership qualities, good communication skills, and a desire to continuously learn.
  • Pass background check before and during employment, as defined by Christian Horizons’ background check policy, with no disqualifications by committing or attempting to commit one or more of the offenses defined within.
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