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Vice President of Sales in St. Louis, MO at Christian Horizons

Date Posted: 2/27/2019

Job Snapshot

Job Description


Christian Horizons (CH) has grown from one nursing home over 50 years ago to one of the largest faith-based not-for-profits in the country with 13 communities across 4 states. The CH family of ministries also includes Senior Care Pharmacy, CareLink nurse-guided care and Safe Haven Hospice. Experience a new pathway to senior living – a future in which older adults thrive.

We offer a place to live your faith, a place to grow and be valued. As a faith-based organization, we strive to provide resident-centered, cost-effective health care programs and services to each and every resident in our community.

We are seeking a Vice President of Sales to provide leadership and coordination of company revenue targets and sales functions. Is responsible for all activities related to conceptualizing and implementing sales strategy and achieving market targets. Specific responsibilities include market development; strategic direction for sales and occupancy generation; assist the community’s leadership in the coordination of the day-to-day activities of sales and marketing teams.

We offer:

  • Competitive Salary
  • PathwayPay (daily pay) – Get your pay, when you need it.
  • Generous PTO Program
  • Health (Blue Cross Blue Shield), Dental & Vision Insurance
  • Life (employer paid), Short & Long Term Disability, Group Accident, and Critical Illness
  • 403(b) & Flex Spending
  • Employee Assistant Program
  • Tuition Reimbursement
  • Employee Discounts and Other Perks
  • Responsible for the overall coordination, management and leadership of sales activities for the senior living communities.
  • Plans and implements in-person sales training for all sales teams and executive directors and plan additional trainings as needed throughout the year on new initiatives as well as ongoing initiatives.
  • Directs implementation and execution of sales policies and practices.
  • Develops and manages comprehensive community sales and marketing planning process and strategies that align and support the overall community objectives to increasing occupancy for all levels of care.
  • Identifies and communicates sales goals to optimize revenue.
  • Accountable for occupancy goals for all communities.
  • Works closely with home office marketing team to implement marketing strategies to include, but not limited to, social media, SEM, newspaper, TV, radio, new collateral pieces, etc.
  • Expert knowledge of CRM system, ability to pull metrics and identify opportunities based on data in CRM and ability to hold sales team accountable for daily usage of CRM.
  • Knowledge of all levels of care – independent living, assisted living, memory care, long term care and short-term rehabilitation.
  • Ability to work effectively with sales teams as well as executive directors, home office associates and others in the community to achieve overall occupancy goals.
  • Works with teams to create strategic quarterly sales and marketing plans to include advertising campaigns, sales strategies, effective outreach programs, CRM data analysis.
  • Assists with recruitment for all new sales and marketing staff at the community level and oversee the training for the new hires.
  • Oversees mystery shop program.
  • Leads the coordination and execution of the customer experience survey process
  • Assists with preparation of annual budgets.
  • Works with operations to ensure effective pricing for each community.
  • Accomplishes all tasks as appropriately assigned or requested.
  • Travel to all locations as required and/or requested.
  • Display a personal and leadership behavior consistent with CH’s values.
  • All communications and interpersonal interaction to be conducted in a manner which promotes the values of the ministry especially regarding team unity and empowerment.
  • Promote open communications and respect for the viewpoints of members of the executive leadership group.
  • Bachelor’s degree required.
  • Senior Living experience required.
  • Five (5) years of experience leading the marketing program for a multi-site, senior living organization.
  • Demonstrated ability to lead people and to get results through others.
  • Strong knowledge of Microsoft Office applications - Excel, Word, PowerPoint and Outlook.
  • Commitment to the organization mission and values.
  • Able to read, analyze and interpret business related documents.
  • Ability to respond effectively verbally and/or in writing as appropriate to a situation that demands the attention of the person in the position.
  • Exhibits strong interpersonal and customer service skills.
  • Ability to work independently.
  • Pass background check before and during employment, as defined by Christian Horizons’ background check policy, with no disqualifications by committing or attempting to commit one or more of the offenses defined within.
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